Privacy Policy

Effective Date: 01/01/2025

1. Introduction

Golden Estate Investments is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and other relevant regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.goldenestateinvestments.com or engage with our services.

2. Information We Collect

We may collect and process the following categories of personal data:

• Personal Information: Full name, email address, phone number, and postal address.

• Financial Information: Payment details for property-related transactions.

• Technical Data: IP address, browser type, device information, operating system, and cookies.

• Communication Data: Records of your communication with us via emails, calls, or website forms.

• Marketing Preferences: Your preferences for receiving marketing communications from us and third parties.

We collect this information directly from you, through automated technologies, or from third parties.

3. How We Use Your Information

We process the collected data for the following purposes:

• To provide, manage, and improve our services.

• To process inquiries, property-related transactions, and customer support requests.

• To comply with legal and regulatory obligations.

• To communicate with you regarding updates, offers, and newsletters.

• To enhance website functionality and user experience.

• To analyze website traffic and monitor user behavior through cookies and analytics.

4. Lawful Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: When processing is required to fulfill our contractual obligations to you.

• Legitimate Interest: For business operations such as improving our services and offering relevant information.

• Legal Obligation: To comply with legal, tax, and regulatory requirements.

• Consent: When you provide explicit consent, such as for receiving marketing communications.

Where processing is based on consent, you have the right to withdraw it at any time.

5. Sharing Your Information

We may share your personal data with:

• Third-Party Service Providers: Such as IT support, marketing platforms, and payment processors.

• Professional Advisors: Including lawyers, accountants, and financial consultants.

• Regulatory Authorities: Where disclosure is legally required.

• Business Partners: For joint ventures or property deals, with your consent.

We ensure that all third parties adhere to strict data protection measures.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure storage procedures.

Despite our efforts, no data transmission over the internet can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of any passwords or account details.

7. Your Rights

You have the following rights under data protection law:

• Access: Request access to your personal data.

• Correction: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your data, subject to legal obligations.

• Objection: Object to processing based on legitimate interests.

• Restriction: Request the restriction of processing in certain circumstances.

• Portability: Request transfer of your data to another provider.

• Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at privacy@goldenestateinvestments.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Once the retention period expires, we securely delete or anonymize your data.

9. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us analyze traffic, personalize content, and improve functionality. By using our site, you agree to our use of cookies in accordance with our Cookie Policy.

You can manage cookie preferences through your browser settings.

10. International Data Transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legal mechanisms to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, operational, or business changes. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Golden Estate Investments
Email: privacy@goldenestateinvestments.com